Stop Measuring Everything!

Brydon

I work on 20Skaters, ThreeFortyNine, Ontario Startup Train and a few others. My vanity site is brydon.me.

Metrics, metrics metrics. While there’s one metric I can’t get enough of, the rest have been pissing me off for a while now. This growing wave of overreacting to data analysis needs to crest, we may be in a metrics bubble folks. I’ll differentiate between data and metrics. Except for the associated development and storage costs, collecting data is typically a good idea. You can rarely ‘go back in time’ to collect data that you failed to capture in the present.

“We have never had more data than we have now, yet have less predictability than ever.”, Antifragile

While I don’t believe in pure raw talent, I do believe in hustlers and the ability for individuals to succeed. That should be clear in how we’re building Startupify.Me and our focus on people not projects. I touched on the book The User Illusion last week and it’s premise of the powerful role the subconsciousness plays in talented individuals. There’s a reason Wayne Gretzky and Tom Brady can’t explain or document what they do. They’re not privy to it, they have no idea, it isn’t taking place in their consciousness. In the heat of a game, Tom Brady isn’t tracking hundreds of various stats in his head, stressing about them and how they relate. He’s hardly thinking consciously at all. In fact he’s likely worrying about his commute home or that phone call he had with his mom before the game.

sweetsClearly stats, metrics etc play a massive role in modern sports but not for the great athletes in the heat of the battle. Yes athletes review them, see reports and if it’s a contract year, they’ll likely pay more attention but stats are for sportscasters, fantasy sports stars, armchair quarterbacks and team administration. Stats are for the nerds like myself who can’t actually play.

Let’s think about this in reverse. If you forced Tom Brady to hold a set of useless metrics in his head while playing the game, how would that impact his play? Could you negatively impact a great athlete by bombarding him with stats that are irrelevant to on field performance. You want an athlete to do, you want them to act. You may not understand how they do it but who cares? What’s important is that they do it, not that you understand it.

In The Invisible Gorilla they create experiments to do exactly this, have data distract you. An example they use is something as simple as crossing the street. Forcing people to pay attention to the colour of people’s eye coming the other way significantly increases your chance of being hit by a car.

“When you cross the street, you remove data, anything but the essential threat…..how many things one should disregard in order to act.”, Antifragile

Part of the challenge here is that becoming great at something creates an illusion in ourselves that it’s easy. It’s called automaticity, we’re built to make important things automatic. Our brain’s job is to remove data not add it.

“The more processing we can do in our unconscious minds, the better our chances of noticing that saber-toothed tiger lurking in the brush. It also creates a powerfully convincing illusion: a skill, once gained, feels utterly natural”, The Talent Code

It’s great to see others more experienced than myself like Dan Martell and Mike Litt discussing this. I don’t see this as an argument against metrics in anyway. What I’m suggesting is that, especially in the early stage, the Mike’s and Dan’s of our world need to be left alone. They can’t explain what they’re up to and that’s ok. Let them find the business and grow it, the metrics will come. In fact the metrics exist, they’re just locked away in Mike and Dan’s head right now and they’re changing hourly. In those early days you may just need to trust your gut.

“It’s not that we need to be ‘left alone’ it’s that asking us to talk about metrics is going to mislead an early stage audience into thinking that the metrics we track are the metrics that are important to their business.

My deck at Grow focused on the importance of utilizing gut-instinct driven decisions to get to and leverage the ever-elusive, “Product Market fit”. Cross the chasm, get beyond the crash of ineptitude and identify wiggles of hope by talking to customers on a daily, if not hourly basis.

You can only build an effective dashboard once you’ve realized PM fit, that’s when you scale, that’s when you spend money to grow. Before that, it’s about conserving cash and finding out as much as possible about your market. Random metrics aren’t going to tell you anything relevant prior to the PM fit stage, you’ll go sideways/eat shit and die.”, Michael Litt

Making Entrepreneurship Cool!

Brydon

I work on 20Skaters, ThreeFortyNine, Ontario Startup Train and a few others. My vanity site is brydon.me.

I had a great discussion the other night with a friend about what our city will offer our kids as they grow. What will they gravitate to? What will they think is cool? As Logan points out in this great video, when kids are asked what they’ll be when they grow up…

“See, us kids are going to answer with something we’re stoked on, what we think is cool, what we have experience with and that’s typically the opposite of what adults want to hear.”

I’ve read enough John Taylor Gatto to have questionable faith in traditional schooling. Gatto talks a lot about the experiences he facilitated with his students. He connected them with real people doing real jobs to have them experience our world in an authentic way. Kid’s heard adults bitch and moan about their work or scream with joy. It wasn’t filtered, or delivered as curriculum. Gatto’s years of experience as an award winning teacher led him to create his list of what our school system really teaches our children:

  1. It confuses the students. It presents an incoherent ensemble of information that the child needs to memorize to stay in school. Apart from the tests and trials that programming is similar to the television, it fills almost all the “free” time of children. One sees and hears something, only to forget it again.
  2. It teaches them to accept their class affiliation.
  3. It makes them indifferent.
  4. It makes them emotionally dependent.
  5. It makes them intellectually dependent.
  6. It teaches them a kind of self-confidence that requires constant confirmation by experts (provisional self-esteem).
  7. It makes it clear to them that they cannot hide, because they are always supervised.

Rather than this being an anti-school rant, I’m curious what else can we add? My kid’s attend school but we drag them to places like DIYode. My kid’s use power tools, light fires, create and build all the time.

In the ThreeFortyNine context, how do we allow them to experience entrepreneurship so they can decide if it’s “cool” or not? My kid’s dabble with a few projects and we have other parent’s doing the same. We’ve begun discussing what a kid’s version of our Founder’s Club event would look like. For kid’s interested in hacking and creating things of value to others, how can we help?

Is your child entrepreneurial or an inventor? How are you helping? How can we help? Do you see value in an event that allows your child to discuss and work on entrepreneurial projects with kid’s their age? Please comment here or email me.

A Flight Simulator for Entrepreneurship

Brydon

I work on 20Skaters, ThreeFortyNine, Ontario Startup Train and a few others. My vanity site is brydon.me.

This infographic titled “Everyone Will Have to Become an Entrepreneur” is awesome! I wish we’d created it as it could likely be our entire landing page for Startupify.Me.

So that’s great, we should all be entrepreneurs, or at the very least be more entrepreneurial, but how? All the successful entrepreneurs are busy telling us to make mistakes, fail early but what the hell does that mean? How can I make mistakes when I’m quitting my job and have a mortgage to pay? Is it really helpful to know that Google failed to create Wave? I can’t afford to spend millions, even thousands, failing.

“There are secrets to our world that only practice can reveal, and no opinion or analysis will ever capture in full”, Antifragile

In Talent Code, Daniel Coyle puts forward a strong case for what he calls deep practice. Only through practice do we build up the neurological circuits to be excellent. Doing that requires that we explicitly spend time working at the edge of our capabilities in ways that would never be tolerated in a corporate setting.

“Struggle is not optional, it’s neurologically required”, Talent Code

Ever wonder why Brazil produces so many great soccer players? The answer isn’t soccer. It’s a smaller, tighter game played with a smaller heavier ball and it’s called futsal. Check out this video with Ronaldinho playing futsal as a kid.

Futsal is a means for young players to practice and log hours and hours in a massively creative format. All of which is building the skills, or the neurological circuits, required to be a great soccer player. They have the freedom to try things at the boundaries of what they’re capable of, and fail. Again, and again and again.

Tor Norretranders puts forward effectively the same argument in The User Illusion. In his case the explicit, deep practice that pro athletes do is aimed at pushing the task into our subconscious. The argument being that our consciousness is the dorky, clumsy cousin of our subconscious. When you first learn to drive, your consciousness is controlling things. You read books, take lessons, everything’s a process. When you’re an F1 driver you’re never thinking clutch in, release gas slightly, etc. (of course F1 likely doesn’t even have a clutch any longer). You can’t be great at anything until your subconscious takes over.

Back to entrepreneurship, if you believe in this practice based approach, where do you actually go to practice? Where are the futsal and gyms for aspiring entrepreneurs? Over the past few months of development of Startupify.Me, we’ve come to refer to it as a flight simulator for entrepreneurship. Our goal is to create a place where you can work together with a group of people on real business problems and you can make mistakes. The goal being for you to work at the edge of your capabilities, make mistakes and work with our program mentors to learn from them and then make more. We allow you to practice more deeply, to stop, to struggle, to make errors, and to learn from them. We allow you to push entrepreneurship into your subconscious.

PS…We start accepting applications for our next cohort next week. You’ll be the first to know since you’re on our email list.

Planes, trains and automobiles pitching.

The message is the medium. Or, is it the other way around? In any case, new mediums for startup pitches are taking the ‘boring’ out of ‘bored-room’ and encouraging startups to get creative. I witnessed this first-hand on last year’s Startup Train on the way to Montreal’s Startup Festival. Even while pitching on a moving train full of entrepreneurs, the basics remained the same. If anything, it increased the importance of  hammering home some basic points in a short timeframe:

  1. What problem has your startup identified?
  2. What’s your solution? And lastly
  3. why does it matter (market opportunity, business model, etc)?

Ensuring you are passionate and telling a great story are equally important. Investors and mentors want to see, feel and interact with your vision for the company – if not they will see right through you. Don’t let the setting fool you, it’s really important. Don’t believe me? Check out this business pitch video from Parkie, an app for locating and paying for parking spots. It was shot with a flip-cam from the dashboard of a car. It’s a little long, but you get the idea: KISS (keep-it-simple-silly) or you lose the interest of your audience.

Visuals are equally important. Lots of white space and visually representing the opportunity are key. Checkout Piccsy’s visual presentation:  I love how simple, but yet impactful it is by telling a really great story for Piccsy.

Overall, whether it’s plane, train or automobile, the message of your startup remains the same. How you deliver it is up to you, just ensure you take the points above into consideration.

An Organized Attack on Startup Festival

Brydon

I work on 20Skaters, ThreeFortyNine, Ontario Startup Train and a few others. My vanity site is brydon.me.

Our Startup Train last year was good. 50+ of us travelled together and by the time we returned home, most of us had met and knew a bit about each other’s projects. We speak with a lot of train alumni who have stayed connected and are even working together on projects.

This year we’d like to take this a step forward. We heard from a minority of people that the actual conference was good but a little expensive. I’ll be honest, I’m not a conference person but I know how hard Phil and his team work to put great speakers on stage at Startup Fest. Even putting the speakers aside, Startup Fest is 1000+ people from across North America and beyond who work in, and around, technology based businesses. That is a massive opportunity you can’t afford to miss out on.

So, this year our plan is to work on organizing our train riders as best we can ahead of the festival. Instead of sitting back and waiting for Phil’s team to walk over and hand each of us our silver bullet, our goal is to attack and take the value we need.

How? Well we’re still working on that so stay in touch. A few bits we’re considering:

  • Pre-events in Toronto, Guelph, and Kitchener-Waterloo so we can meet each other ahead of time.
  • Firing up our online shared space now so you’re in as soon as you purchase your ticket and can start conspiring with others.
  • Profiles and videos on our site of train people. At the very least, profiles on our site of people coming on the train. Possibly short videos aimed at sharing what you’re up to and what you hope to get out of the conference. The goal being sharing with others to get help and feedback.

Other thoughts on what we can do, let us know!? Ticket sales will be starting this week, we’ll announce on our email list when we start selling.

This Ideas Thing is Hard

Eric

I work at Boltmade and 20Skaters. I mostly write Ruby, HTML, CSS, and JavaScript. I hate timezones. Find me on Twitter: @eroberts

You never forget your first time. It’s exciting but awkward. You hope it’s going to go really well but it doesn’t take as long as you thought it would. You’re left wondering if that’s what all the fuss was about and if it gets better. At least, that’s how my first idea extraction call went; maybe it’ll be different for you.

Before I tell you about the call, I should back up a bit. I like being a developer and I like going to Crossfit. It seemed like a good idea to try and combine the two. Writing code while squatting didn’t work out so I decided a new approach was in order. But where was I supposed to start? I had a few ideas about what might be successful, but I wanted to build something that people would actually pay me to use.  It seemed a little shortsighted to go create something without anything more than a feeling that someone would use it. At Brydon‘s encouragement, I decided to try something called an “idea extraction call”. The concept is from Dane Maxwell and although his site is sketchy as hell, it seemed like a good idea. Armed with that, and some supplementary advice from Nathan Barry, I decided to start contacting some affiliates.

After emailing around 20 gyms one agreed to talk to me on the phone. This guy, I’ll call him Peter because that’s his name, didn’t think he had a problem. He told me so in his email. I wasn’t fazed though, why would I be? I was armed with my list of questions. What is the most important activity in your business? Is there any pain associated with that activity? What do you spend most of your time doing? How could I not uncover a profitable business idea with questions like this? Bring it on, Peter.

As I’m sure you’ve gathered already, I didn’t come out of this phone call with a successful business idea. It turns out that it’s actually really hard to get someone to talk to you about a problem that they don’t think exists.

I’m not as naïve as I’ve painted myself to be in this article. Outwardly, I didn’t expect to have wild success on my first call. Inwardly, I kinda thought that maybe I would. It was disappointing when I couldn’t identify anything Peter said as problems I could solve. It did seem on the surface that everything was fine, which is what he told me already over email. Despite asking questions designed to uncover problems in the way Peter was working, everything seemed fine on his end.

While moping around feeling sorry for myself after the call, I realized I had gained valuable information and not noticed it at the time. When I asked, “what do you spend most of your time doing?” he responded with “I don’t deal with much of the admin stuff, we have an administrator who handles all that”. Bingo. You wouldn’t hire an administrator for something you could do yourself. I doubt all gyms are busy enough that hiring an administrator is an option, which means they’re dealing with the pain themselves. It’s time to find some of those gyms and see what I can do.

You Should Be Scared to Quit!

Brydon

I work on 20Skaters, ThreeFortyNine, Ontario Startup Train and a few others. My vanity site is brydon.me.

I gave a short talk last year at GWMM titled “How To Quit Your Crappy Job“. It was a tongue in cheek way of pitching Startupify.Me. In the talk I discussed Josh Kaufman’s definition of a successful business:

  1. Creates or provides something of value that…(Product Development)
  2. Other people want or need. (Marketing)
  3. At a price they’re willing to pay, in a way that…(Sales)
  4. Satisfies the purchaser’s needs and expectations and…(Value Delivery)
  5. Provides the business sufficient revenue to make it worthwhile for the owners to continue operation. (Finance/Operations)

bossMost jobs allow you to be involved in one, maybe two of the above. Going it alone requires you to deliver and balance all of them. That is a massive leap!

The typical response I get when I pitch Startupify.Me to someone gainfully employed is “I’m scared to sh!$ of quitting my job”. You should be scared and chances are you should keep your job. There are, however, a tiny fraction of potential entrepreneurs currently locked away in decent jobs at great companies. Certainly for us here in Canada, it’s the path set out for us. Get your degree, get the best job you can and work your way up the ladder. Rarely were we offered any path beyond that one.

For those of you in that tiny fraction, fear is good. The goal isn’t to eliminate fear, it’s to leverage it for action. I played high school football with a guy who, before every game just after warm-up, would walk off on his own into the endzone and throw up. He was always one of our best players. People would always want to help him or ask him “are you alright?” but his teammates knew to leave him alone, let him puke, he’ll play great.

For this round of Startupify.Me, we’re selecting a small team of software developers based on how prepared they are to become technical cofounders and play a leadership role in a new business. We’re building a flight simulator for technical businesses to provide you with the opportunity to practice the required skills in real settings, make some mistakes, learn, repeat. The first step will be leaving the cozy confines of employment and learn how to eat what you kill! Contact me directly if you’d like to apply.

Startup Train Bar Car

Brydon

I work on 20Skaters, ThreeFortyNine, Ontario Startup Train and a few others. My vanity site is brydon.me.

For those who were with us last year, you’ll know about the Glen Fraser car we had on the return trip home. Our plan this year for the trip there, is to have two full first class cars plus the Glen Fraser placed in between those two cars. Everyone will have a seat on one of those two main cars and we’ll use the bar car in the middle for events and to mingle and socialize.

For those who weren’t with us last year, I figured I’d post a photo of the Glen Fraser because, it’s a bar car!!

This lounge car was originally built as coach 5585 in 1954. After having changed hands several times, it was purchased by VIA Rail from BC Rail in 2002. BC Rail converted it into a lounge car and dubbed it “Glenfraser”. The name, however, does not actually appear on the side of the car.”

Tickets sales for July’s Startup Train will start in the coming weeks and we plan on selling out again this year. Make sure you’re on our email list to hear about tickets.

A Hackathon With No Destination?

Brydon

I work on 20Skaters, ThreeFortyNine, Ontario Startup Train and a few others. My vanity site is brydon.me.

An idea for a hackathon event I’m looking for some feedback on….

What’s liberating about kid’s games like Yamodo is the lack of fear of the blank page. You’re provided the beginnings of a sketch along with a made up word. You need to write the first line of it’s definition, add to the sketch and then pass it along to the next person. It’s broken telephone and crowd design on paper.

yamodoThe freedom comes when you stop worrying about the end destination. I don’t need to worry about the end, I can focus solely on this next step and let my team handle the rest. It’s what makes team sports great, it’s what makes great teams successful. You have faith that your teammates will handle the next step. If every move you made in a hockey game required that you fully understand how the remainder of the play will unfold, you’d be paralysed. Instead you focus fully on the sole task of chipping the puck off the boards, that’s it. You have faith your teammate receiving it will do what’s right.

Hockey and team sports clearly have strategy and planning, however, they’re far more practice based than centralized planning. It’s a team sport executed by individuals. It allows for massive creativity and discretion at the individual level.

Where is this ramble heading?

I’m considering testing out a hackathon event aimed at de-emphasizing centralized planning and project management. What could you do if you only had to worry about the next step? Put the emphasis on tinkering, small changes, push forward one step and only one step.

My initial thoughts. We seed each team with a codebase in the form of some templates, API’s, etc., possibly some project templates, wirefames, maybe even some customer interviews and there’s a high level goal laid out. The team has a set period of time to work together. When they’re completed, all project artifacts are handed off to another team. We run this way through multiple sets of teams.

After completion, there’s some sort of wrap up to prepare for a demo. Then we get everyone together for some drinks and see what we’ve built. I’m curious to hear your thoughts, interested, stupid, needs work??

Ignore The Funders

Brydon

I work on 20Skaters, ThreeFortyNine, Ontario Startup Train and a few others. My vanity site is brydon.me.

The NHL returned to the ice recently. An entire season of professional hockey in North America was almost wiped out entirely in order to develop a collective bargaining agreement(CBA) all parties were equally unhappy with. The CBA has almost nothing to do with the sport of hockey. It has everything to do with the business of the National Hockey League.Pond Hockey Tournament, Rawden Creek, Stirling Ontario_4195

Early stage startups must learn to ignore the funders. What you need to understand but few funders will ever explain to you (except the good ones like Mark) is that they’re playing a very different game than you. Venture capital math is rarely aligned with startup math.  Certainly it may be aligned for your project but you’d be in the minority.

Some funders are also terrible at saying no, they love maybe, they love offering their opinion. I said “some”, not all. Their maybe will likely come loaded with advice, however, that advice often points you towards a “pivot” ultimately more highly aligned with the game they’re playing. The good ones will explain to you that few businesses should be venture backed but that doesn’t mean you don’t have a great business.

Funding is an integral part of every business but it’s only a part. What I’m referring to here are young projects who look to the funding community for validation. Is my new business worthy? Should I keep going? Do you love me?

Telling people what you think of their ideas is a terrible thing to do

It’s not helpful. In fact, unless you’re their target market and they’re pitching you on their product, you’re probably only hurting people when you give them your opinion.”, Single Founder

Building your new business to satisfy funders is like trying to win the Stanley Cup by reading the CBA over and over again. That’s not the game you’re playing! Yes you need to meet and work with great funders. Yes, a great funder can make or break certain businesses. You need to understand funding inside and out and leverage it well, as with the CBA, but focus on the real game.

The best funders will be clear with you about all of this. They’ll encourage you, explain that you may never be a venture backed company but that doesn’t mean you aren’t a company. They’ll push you to keep building, get to revenue, work for your customer. They’ll explain that being venture backed is one of an infinite set of paths to building a great company.

For more stories of bootstrapped companies, check out 37 Signals case studies.